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The following is the policy Wessex Surveyors will be following when dealing with survey inspections for the safety of Wessex Surveyors employees, clients and those we interact with. The policy has been put together using Government guidelines released on 11th May 2020 – specifically Working safely during COVID-19 in other people’s homes – Guidance for employers, employees and the self-employed – 11 May 2020 and Government advice on home moving during the coronavirus outbreak

Vendors / Owner Occupiers – Please read carefully and, unless we hear otherwise from you and our inspection proceeds, then you are deemed to have accepted the policy. In the event that you are not happy to proceed, please let us know as soon as possible and we will be happy to discuss options / postpone inspections as necessary.

Estate Agents – In the event we are not provided with the vendor’s details and an agent is providing access to the property we request that the agent confirms acceptance of this policy on behalf of their client / vendor before the inspection can proceed.

Empty Properties

  1. Our Surveyor will collect a key from the Estate Agents or otherwise, adopting the 2 metre social distancing rule.
  2. Our Surveyor will utilise PPE, including a face mask and disposable gloves, whilst undertaking the inspection.
  3. Our Surveyor will return keys, adopting the 2 metre social distancing rule.

Occupied Properties

  1. Prior to acceptance of the instruction, the Vendor will be provided with this policy (via the Agent). If the Vendor confirms they are happy for the inspection to take place in accordance with this policy, arrangements will be put in place for the inspection to proceed. HOWEVER, if there is anyone at the property who is self-isolating, clinically extremely vulnerable or been advised to shield we will NOT carry out an inspection. If anyone is clinically vulnerable (i.e. over 70 / has underlying health conditions), arrangements will need to be made to avoid face-to-face contact (e.g. this person should not be inside the property during the inspection).
  2. Upon arrival at the property our Surveyor will ask if anyone is self-isolating, clinically extremely vulnerable or been advised to shield. If yes, the inspection will not take place. If there is a clinically vulnerable person present the Surveyor will confirm they have vacated the property. If not, the inspection will not take place.
  3. If the inspection proceeds, our Surveyor will adhere to all Government guidance, i.e. washing hands prior to and after the survey (or using sanitising gel), wearing a face mask and using disposable gloves.
  4. Please could the following be considered prior to and during the inspection:
    1. please keep the number of people in the property to a minimum (e.g. if possible, for children to be kept to one room or in the garden).
    2. Only one person to meet and interact with the Surveyor.
    3. At all time to keep minimum 2m social distance from the Surveyor.
    4. All doors, windows and hatches (e.g. loft hatch) to be left open (where possible) to minimise contact with handles. Handles to be wiped down before and after inspection with suitable disinfectant.
    5. All room lights to be turned on (to avoid unnecessary contact with switches).

For the avoidance of doubt, should our Surveyor decide it is not safe the inspection will not proceed.

The above policy will remain in place until Government guidance changes.

Thank you for your cooperation.

It is also recommended that you refer to

Staying COVID-19 Secure in 2020 poster
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